We deliver our UK parcels using Royal Mail; all parcels require a signature on delivery.
Please allow 10 days for delivery of your order. We aim to dispatch orders within 2 working days, however dispatch can be subject to availability and could take up to seven working days. You will be informed if we are experiencing any delays or are unable to fulfill your order for any reason. During our sale period, delivery times can increase due to a larger volume of orders. We cannot guarantee stock availability of sale product.
For any further delivery queries, please give us a call on 01702 553505 or email email@example.com
To ensure that your order will be shipped via next day delivery, please place your order by 12 noon the day before the item is to be delivered. During sale periods we are not always able to offer the next day delivery service but will inform you if this is not available.
Orders placed over the weekend or public holidays will not be processed until the following working day which can add one more day to delivery times.
Please note, if an order is placed on a Friday we cannot guarantee delivery on a Saturday where orders are to be shipped to a business address. This is a UK based service only.
We want you to be delighted when you shop with us but we understand that with online purchasing, you may occasionally want to return items that are not suitable.
We are happy to offer a refund on any full price items returned to us in perfect condition within 14 days of receipt of order with proof of purchase. During Postal strikes we will extend this to a 28 day returns period to allow for delivery delays.
Sale items may be refunded within 7 days of receipt of order if they are sent back in perfect condition with proof of purchase. After 7 days of receipt of order, sale items can only be returned in exchange for a credit note if they are sent back in perfect condition within 14 days of receipt of order with proof of purchase. Faulty items may be returned at any time. Please note, we are unable to refund postage paid unless the fault is with us. This does not affect your statutory rights.
1.You will receive a receipt/invoice in your parcel. Please complete the returns section of this form using the returns codes.
2.Detach the returns section of this form and enclose it with the goods to be returned. Use the self-adhesive returns address label to address your parcel. Please add postage as required for the items you are returning.
3.Take your parcel(s) to your nearest post office. Please note that when sending a return, the parcel is your responsibility until it reaches us; we strongly recommend that you send it recorded post. Always retain proof of postage.
4. Send the parcel to:
Save my Blushes Returns
7 Woodlands Park
Leigh on Sea
Essex. SS9 3TX
Items can also be returned direct to this address.
Call us if you need a replacement returns form.
We aim to process returns within 3 working days of receiving your return. We will send you an e-mail to confirm that we have processed your refund, but it may take a further 5-10 days for the banks to credit your account with the refund.
Don't forget - refunds can only be given to the original payer so if you decide to refund a gift we can't stop the payer knowing.
For all further enquiries please call us on 01702 553505 or e-mail firstname.lastname@example.org